Managing your health online

LIVI - Online Appointments

Patients of Kingsthorpe Medical Centre can book an online appointment with an NHS general practitioner using LIVI. This provides access to medical advice, prescriptions and referrals on the same day (including weekends). The service is provided free on the NHS.

You can download the LIVI app to your mobile phone or tablet, from the App Store or Google Play.

LIVI GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and diagnose you based on your medical history.

Using your NHS account or SystmOnline

Using your NHS account or SystmOnline

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account or SystmOnline. You can access them using their websites or apps.

Setting up an NHS account/App

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up SystmOnline

To set up SystmOnline for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to SystmOnline or use the app to register

Page last reviewed: 14 March 2025
Page created: 14 March 2025